Hi everybody
I've an old server (HP ML350 G6) with ESXi 6.0u2 (HPE image) installed and 3 VMs configured (2 Windows server and 1 Windows 10 Workstation). All worked fine till a couple of weeks ago.
Suddenly the VMWare Tools seem to be "unresponsive", but only for the servers. I noticed it because my backup software (Veeam) reported this error after a backup: Guest processing skipped (check VMware Tools status)
I've tried to update/reinstall tool from vSphere Client 6, but it gave me an error: Call "PropertyCollector.RetrieveContents" for object "ha-property-collector" on ESXi "host-ip" failed.
So I've tried also from UI, but the result is this... all grayed:
This happens only for the server VMs, not for the Workstation.
Another strange thing is that I can see Workstation properties (CPU, memory, disk), but not Servers properties:
(the 1st and the 3rd are the servers, the 2nd is a turned off VM, and the 4th is the workstation)
What could it be the problem, and how to manage?